Client Satisfaction Survey
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Consultation and Pre-Construction
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Were you contacted in a timely fashion to schedule an appointment in your home?
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Was the design process clearly explained to you?
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Was the design process well planned and organized?
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Did the design solution satisfy your project criteria?
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Was the construction agreement clear and explained to your satisfaction?
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Was the payment schedule clearly explained?
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Was the design process clearly explained to you?
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Comments?
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Project Management
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Was the pre-construction conference helpful?
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Was your project forecast clearly explained to you?
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What was your comfort level with your project manager?
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Are you satisfied with the work quality on your project?
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If there were job delays/material delays, were they clearly explained?
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Comments?
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Design / Construction
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Does your remoel meet your design (aesthetic) expectations?
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Was the construction of your project done in a timely fashion?
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Was the clean-up on your job site acceptable?
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What is your overall level of satisfaction with the craftsmanship on your project?
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Comments?
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What made you initially select us to design and construct your project?
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Would you recommend us?
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Yes
No
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Your Name (not required but appreciated):
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